Vice President - Enterprise Operations
Ben is vice president of Enterprise Operations at Sprint, overseeing a variety of business operations functions for Sprint’s enterprise retail and wholesale lines of business. In the retail space, Ben’s key areas of responsibility include several aspects of sales enablement, including channel strategy, performance management, mobile enablement, tools, training, help desk, order processing, and account assignment strategy. In the wholesale space, key areas of responsibility include wireless (MVNO) and wireline customer implementations, ongoing customer support, product commercialization, handsets/devices, reporting, billing operations, and tier 2 call center operations. During Ben’s 26 years with the company, he has held various executive positions in Emerging Solutions, Wholesale, Technology Development, Sales Support, and Network Services. Ben earned a Master of Science degree in Electrical and Computer Engineering from Carnegie Mellon University.