As seen in the January 2, 2013 COMPTEL Connection
Headquarters Location: 8426 E. Shea Blvd Scottsdale, AZ 85260
Q: What does your company do and how long has it been in operation?
A: In business since 2008, we are a facilities-based long distance company that services both wholesale and retail long distance accounts.
Q: To what do you attribute your company's success in the communications industry?
A: Our success is attributed to our internal team. We feel like we maximize peoples' strengths and have some of the best employees in the industry. These employees then give the customer an experience that is different than other long distance companies. As a result, our churn is very low and we do a very good job of maximizing our cross selling with our customers.
Q: What have been the biggest obstacles your company has faced in the marketplace?
A: Short duration calling
Q: What do you see as your greatest challenges going forward?
A: The uncertainty of the FCC and the regulatory taxes, fees and regulation that create a more challenging business environment. Also not knowing or completely understanding the future landscape makes planning ahead more challenging.
Q: What have been some of your company's most recent achievements (new customer wins, new service/product deployment, etc.)?
A: Voce Telecom's wholesale division has grown more than 300 percent during the last 3 years. We also are very proud of our latest venture GP Voice (A hosted CLEe play).
Q: Why is it important for your company to be a COMPTEL member?
A: For us, COMPTEL is the one "partner" that has the voice of smaller and medium-sized long distance providers on Capitol Hill. COMPTEL also is known for hosting the most educational and informative seminars in the industry its conventions.