Level 3 Communications

As seen in the April 27, 2015 COMPTEL Connection 

Level 3 Communications, LLC
Headquarters Location: Broomfield, CO
www.level3.com





Q: What does your company do and how long has it been in operation? 
A: Level 3 Communications is a global communications provider headquartered in Broomfield, Colo., which delivers communications services to enterprise, government and carrier customers in more than 500 markets in over 60 countries. Our reliable and secure network provides scalable capabilities to address the needs of the increasingly complex operating environment of the technology landscape. The Level 3 portfolio of data, security, video, voice and unified communications solutions helps our customers address their most difficult IT challenges, while enabling the growth, efficiency and security of their businesses. The company was founded in 1997.
 
Q: To what do you attribute your company’s success in the communications industry? 
A:
  • Consistently working toward our vision of being the trusted connection to the networked world.
  • Commitment to the customer first.
  • Providing customers with local to global connectivity with end-to-end responsibility.
  • Delivering our services with a passion for reliability in a culture of security.
 
Q: What have been the biggest obstacles your company has faced in the marketplace? 
A:Relative to many companies in our competitive set, Level 3 does not benefit from the halo that comes with having a consumer brand. In recent years, as we have embarked on complementing our wholesale business by growing enterprise share, we have worked to build and execute a strategic brand platform to increase awareness in the marketplace.  
 
Q: What do you see as your greatest challenges going forward? 
 
While we will continue to focus solely on our wireline business to serve the needs of our wholesale, government and enterprise customers, we have an opportunity to create greater familiarity of the strong portfolio of solutions, including managed and professional services that will help our customers grow their businesses in an efficient and secure manner.  
 
Q: What have been some of your company’s most recent achievements (new customer wins, new service/product deployment, etc.)? 
A: 
2015 Frost & Sullivan Excellence in Best Practices Award for:
  • North American Wholesale Wavelength Services Market Share Leadership 
  • North American VoIP Access and SIP Trunking Services Competitive Strategy Leadership 
Gartner named Level 3 Communications a Challenger in its January 2015 Magic Quadrant for Network Services, Global.*
 
2014 Frost & Sullivan Excellence in Best Practices Award for:
  • North American Wholesale Wavelength Services Market Share Leadership 
  • North American VoIP Access and SIP Trunking Services Competitive Strategy Leadership 
 
Level 3 receives a 3.96 out of 5 for overall product score in use cases in Gartner’s Critical Capabilities for U.S. Wireline Telecom Services Report, 2014.*
 
2014 Atlantic-ACM U.S. Long Haul Wholesale Service Provider Excellence Award for Brand
 
Q: Why is it important for your company to be a COMPTEL member? 
A: The core of our business is network infrastructure and we are committed to organizations that support our industry. 


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